PRIVACY POLICY | Chasing Hope

At Chasing Hope Counseling, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We may collect personal information such as:

Contact Information: Name, email address, phone number, and mailing address.
Health Information: Information related to your health, including medical history and mental health status, if provided in the course of therapy.
Billing Information: If you make payments for services, we may collect billing details, such as credit card information.
Usage Information: Data collected through cookies, analytics, and other tracking technologies to understand how our website is used.

2. How We Use Your Information

We use your information to:

Provide counseling and mental health services.
Communicate with you about appointments, billing, and other services.
Improve our website and services.
Comply with legal and regulatory requirements.

3. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it, including:

Secure servers and encrypted communications.
Limited access to your information within our organization.
Regular security reviews to prevent unauthorized access.

4. Sharing Your Information

We do not share or sell your personal information to third parties for marketing purposes. However, we may share your information with:

Service Providers: Trusted third-party providers who assist with administrative functions such as billing, appointment scheduling, and website management.
Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations.

5. Cookies and Tracking

We use cookies and other tracking technologies to enhance your user experience. These may collect information such as IP addresses, browser type, and time spent on our website. You can manage your cookie preferences through your browser settings.

6. Your Rights

As a user, you have the following rights:

Access to your personal information.
Request correction or deletion of inaccurate or incomplete information.
Opt-out of receiving promotional communications.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please check this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: MELYNDARCABRERA@GMAIL.COM