Terms and Conditions for Chasing Hope Counseling

Last Updated: [01/01/2025]

Welcome to Chasing Hope Counseling! By accessing and using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Chasing Hope Counseling website and services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with these terms, please do not use our website or services.

2. Services Provided

Chasing Hope Counseling offers mental health counseling and therapy services, including but not limited to stress management, grief counseling, work-life balance, relationship therapy, and more. Services are available primarily through telehealth and in-person appointments when applicable.

3. Eligibility

You must be at least 18 years old to use our services. If you are under 18, please ensure you have permission from a parent or legal guardian to use our services.

4. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and up-to-date information when filling out forms or scheduling appointments.

• Not use our website for any unlawful or harmful purposes.

• Not attempt to gain unauthorized access to our website, services, or any other systems related to Chasing Hope Counseling.

5. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Chasing Hope Counseling and is protected by copyright laws. You may not use, modify, or distribute any of this content without prior written consent.

6. Payment Terms

For services rendered, clients will be billed as per the agreed-upon rates. Payments for services may be made by credit card, insurance, or other payment methods as agreed upon at the time of booking. Payment is due at the time of service unless otherwise agreed.

7. Cancellation and Refund Policy

You may cancel or reschedule appointments with at least 24 hours' notice. Late cancellations or missed appointments may be subject to a cancellation fee. Refunds are not typically offered, but exceptions may apply depending on the circumstances.

8. Privacy and Confidentiality

We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information. All counseling sessions are confidential, except in cases where disclosure is required by law.

9. Limitation of Liability

Chasing Hope Counseling is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or services. You agree to use our services at your own risk.

10. Indemnification

You agree to indemnify and hold Chasing Hope Counseling, its employees, contractors, and affiliates harmless from any claims, losses, or damages arising from your use of the website or services, including any violation of these Terms and Conditions.

11. Modifications to the Terms

Chasing Hope Counseling reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be listed at the top. By continuing to use our services after such changes, you agree to be bound by the updated terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the state of Connecticut, and any disputes will be resolved in accordance with Connecticut law.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Email: melyndarcabrera@gmail.com